about us

OUR STORY

We are passionate about quality customer service and would love to help you. We understand how stressful it is when you’re faced with technological problems, and we pride ourselves on our ability to stay calm and collected while we work with you to determine the best solutions. Our excellent problem-solving skills enable us to respond quickly and efficiently to a variety of I.T. issues.

We initially started this company because we have seen it happen far too often where people are overcharged and taken advantage of due to their limited knowledge in the I.T. field. We want to help others avoid these types of situations and instead provide services with integrity and honesty. In addition, we pride ourselves on being patient, resourceful, and understanding. We are happy to provide a free no-obligation quote and work with people’s individual budgets to find a product and/or solution that meets their needs.

Core Values

Integrity

Doing the right thing, even when no one is looking, is important to us. We take pride in being fair, honest and knowledgeable, ultimately promoting a trusting relationship between ourselves and our customers. We are committed to doing what’s best for our customers.

Respect

We treat everybody with courtesy and dignity, as we genuinely value our relationships with others. We strive to show a deep respect for human beings inside and outside our company and for the communities in which they live.

Passion

We love what we do and put our heart into our work! Our passion for helping others is what keeps us going. We possess enthusiasm, desire, and a commitment to succeed.

Growth

We are humble in our successes and see them as a foundation for continuous improvement. We embrace accountability and take responsibility for continual learning and self-development, striving to continuously improve ourselves, our process, and the world around us.

What our Clients Say

Sharper I.T. Gets five stars from me! They gave me a great price, they were very considerate of my time and schedule and now my house is all setup allowing me to work directly from home 🙂 I’m going to recommend them to all of my friends.

Charlotte Rogers

Dan is a great I.T. technician. He has helped me select a computer for my needs and set it all up for me. He is very patient and knowledgeable. Any questions I have, he takes the time to explain it to me until I am able to understand

Violet Tsang

I highly recommend Dan for all your computer/laptop issues. Dan did an excellent job fixing my laptop, and now it is working so well! He was quick to find the problem and fixed it in a short period of time.

Kiat ChangOakwyn Realty

Thanks for a great experience Sharper I.T.! My computer was made safe from an apparent threat quickly and professionally. I was also given a full and thorough action plan to fortify all my IT needs moving forward. Thanks Dan!

Julie ConnollyCarte Blanche Events

I was in desperate need of an I.T. company that could fix my computers, printer and security cameras. Dan did it all! I was impressed by his extensive I.T. skills and knowledge. His highly organized, efficient, professional service reduced my stress. He made me feel more confident in understanding tech concepts. Sharper I.T. is my go to for quality I.T. services. I highly recommend Dan for all your I.T. needs.

Cecilia StewartOakwyn Realty

Thanks Dan for doing such a good job in helping me back up my computer data and walking me through the procedures of accessing the information. You were great in answering any questions I had. I will certainly call upon you again with any technical I.T. problems that may come up. Thanks again!

Linda Li

I am so impressed with Dan’s IT knowledge & troubleshooting ability…he’s a true problem solver! Thank you Dan for getting my office and home computers de-bugged & working faster and most important getting me back to work. I would not hesitate to recommend you to my colleagues & friends.

Rebecca ShiuOakwyn Realty Ltd

I have a 2012 Macbook and Daniel was able to clean it up and get it running much quicker than before! He was very professional and gave me tips on how to keep it running quickly. 5/5 would recommend 🙂

Roman Iacobazzi

Out of the blue, my Macbook stopped working and the screen wouldn’t turn on. I called Sharper I.T. and they came to my house and were able to help me resolve the issue quickly! It was very convenient & cost-efficient, and I’m so glad I didn’t have to take it in to the store to get it fixed. A month later, I called Sharper I.T. to help me install an outdoor security camera for my home. Dan is great at explaining things and patiently answered all of my questions. I was very impressed with the breadth of knowledge that Dan has and will continue to use his services in the future!

Wesley WongGenesis Project Management

I’m very pleased with my experience with Sharper I.T! Dan came to my office to help me with my laptop and printer, and he was very patient and professional. He gave my laptop a tune-up and got rid of the viruses for me, it runs much quicker now! He also helped me install my new printer, and configured it so that I can now print wirelessly. He also found a much better price for the printer toner that I need, so in the future I will be ordering it through him instead of my previous printer guy! Thanks Dan, for helping me to be able to do my work more smoothly & efficiently!!

Voy WongOakwyn Realty